Frequently Asked Questions
- We recommend you start with the Advanced Peptide Serum and Anti-Aging Restorative Moisture.
- Once your skin has settled you can incorporate the Age-Defying Exfoliating Pads every 3rd day.
- After a couple days use Age-Defying Exfoliating Pads every second day. After a couple more days start using the Pads everyday.
- Use the Advanced Peptide Serum and Restorative Moisture every morning and every night. Use the Age-Defying Exfoliating Pads in the evening.
Shipping & Returns
United States & United Kingdom
Shipping to United Kingdom, and United States is a flat rate of $5.95 USD. You receive FREE Shipping to United Kingdom, and United States if your order amount exceeds $75 USD.
Shipping to Canada is a flat rate of $25 USD. You receive FREE Shipping to Canada if your order amount exceeds $150 USD.
All Other Countries
Shipping anywhere outside Canada, United Kingdom, and United States is a flat rate of $75 USD. You receive FREE Shipping anywhere outside Canada, United Kingdom, and United States if your order amount exceeds $500 USD.
- Returns must be made within 30 days of the ship date for a refund.
- We regret that we do not refund any shipping or handling charges.
- Please do not mail any packages C.O.D., as they will not be accepted.
- Please make sure to obtain a tracking number because we cannot issue a refund until our warehouse confirms receipt of the returned merchandise. If the warehouse does not confirm receipt, then you may need to track your package to check the status. We are not responsible for lost packages.
- All returns will be credited to the original credit card used for the purchase.
- Returns will be processed within 1 week of warehouse receipt.
- Please allow at least 2 billing cycles for the credit adjustment to appear on your credit card statement.
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